Terms and Conditions

Purchase

All purchases of tickets are final, and no refunds will be given, except as required by law or as otherwise stated herein. All charges for tickets are due in full at the time of purchase.

Cancellation and Refunds

In the event of cancellation by the organizers for any reason, a full refund of the ticket price will be provided. Refunds will be processed using the same method of payment used for the purchase of the tickets. Please allow for up to 30 days for the refund to be processed.

Event Conduct

Attendees are expected to behave in a manner that is appropriate and respectful to all other attendees and staff. We reserve the right to remove any Attendee who is deemed to be behaving inappropriately.

Media Release

By attending the Event, you give your express consent to be captured in photos, videos, and other multimedia formats by the organizers or their authorized representatives ("Media"). You grant the organizers a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, distribute, display, and create derivative works from the Media, in any current or future media, for the purpose of promoting and documenting the Event.

Limitation of Liability

You voluntarily assume all risks and dangers incidental to the Event, whether occurring before, during, or after the Event. The organizers will not be liable for any injury, loss, claim, damage, act of god, accident, delay, or any direct, indirect, incidental, punitive, special, exemplary damages or any kind including, without limitation, lost profits or lost savings, whether based in contract, tort, strict liability or otherwise, which arises out of or is in any way connected with any use of this site or content found herein.

Amendments

We reserve the right to change these Terms at any time, and the amended Terms will be posted on our website. By continuing to attend the Event after changes are made, you are agreeing to the revised Terms.

Governing Law

These Terms and any disputes relating thereto shall be governed by and construed in accordance with the laws of the state in which the Event is held, without giving effect to any principles of conflicts of law.

Agreement

By proceeding with the purchase of the Event ticket, you acknowledge that you have read, understood, and agreed to be bound by these Terms. You also represent and warrant that you are at least 18 years of age and have the right, authority, and capacity to agree to these Terms.

Terms and Conditions

Conduct

Attendees are expected to use the chat in a manner that is appropriate and respectful to all other attendees and staff. We reserve the right to remove any user who is deemed to be behaving inappropriately.

Media Release

By attending the Event, you give your express consent to be captured in photos, videos, and other multimedia formats by the organizers or their authorized representatives ("Media"). You grant the organizers a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, distribute, display, and create derivative works from the Media, in any current or future media, for the purpose of promoting and documenting the Event.

Marketing Emails

By using the chat and providing your email address you agree to receive promotional emails regarding our events, such as discounts, free tickets, or feature announcements.

Cookies Policy

What are cookies?

Cookies are a small piece of information that websites save on your device's browser in order to store information they generate for a variety of purposes. You can read more about cookies here.

How do you use cookies exactly?

We use cookies for analytical and marketing purposes: to understand visitor patterns and improve our user experience accordingly, and to monitor and improve advertising performance. Thanks to these cookies we gain access to aditional insights about customer behavior while on our site, visible only through third party platforms in an aggregated manner. We do not create or maintain these cookies, they are instead managed by the third party service providers (Google and Meta).

There are also graphic elements on the site which require the installation of third-party cookies, since they are hosted by a dedicated provider - disabling them would render the images invisible.

Our website generates some essential cookies for encrypting secure information across pages (for example, when you initiate a payment). These are required for a secure connection and cannot be disabled, doing so will render the site unusable.

User Agreement

Because we rely heavily on cookies for the site to operate correctly, your continued usage of the site constitutes an agreement to store third-party cookies and our own cookies in your browser.

Can I opt out?

Yes, you can, simply disable the cookies feature in your web browser (read how), either for all cookies, or just third-party ones, but beware some basic functionality such as the ability to purchase tickets will be lost if you disable first-party cookies.

Contact Us

If you have any questions about this Cookies Policy, please contact us at legal@blueforest.lu.

Privacy Policy

This Privacy Policy outlines how we, Blue Forest SARL, collect, use, and protect your personal information when you use our website. We are committed to protecting your privacy and ensuring that your personal information is collected and processed in compliance with Luxembourg’s data protection laws.

What Information We Collect

When you use our website, we may collect the following information:

• Personal Information: This includes your name, email address, postal address, telephone number, and any other information you voluntarily provide to us.
• Technical Information: This includes your IP address, browser type, operating system, and other technical information about your device and how you interact with our website.
• Usage Information: This includes information about how you use our website, such as the pages you visit, the links you click, and the features you use.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our website and services.
• To communicate with you about your account or our services.
• To send you marketing communications, where you have given us permission to do so.
• To comply with our legal obligations and protect our legal rights.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist us in providing and improving our website and services.
• Legal Obligations: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, court order or other legal request, or to protect our rights, property or safety or those of any third party.
• Business Transfers: We may share your personal information in connection with a merger, acquisition, reorganization or sale of our business.

How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.

Your Rights

You have the right to access, rectify, delete, and object to the processing of your personal information. To exercise these rights, please contact us using the contact details below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@blueforest.lu.

Legal notice

© 2025, Blue Forest SARL
9, Rue Raymond Poincare
L-2443 Luxembourg
Contact: info@blueforest.lu

Any person using the information, documents, products, software and/or services (hereinafter collectively referred to as the "Services") provided on this website shall be deemed to be aware of, and to have accepted, all the provisions of these general terms and conditions of use. By using this website, you agree to be bound by these terms and conditions.

Intellectual Property Rights

All intellectual property rights in the website and its content belong to Blue Forest SARL or its licensors. You may not use any of our intellectual property without our prior written consent.

Disclaimer of Liability

We make every effort to ensure that the information on our website is accurate and up-to-date. However, we do not warrant or represent that the information is free from errors or omissions. We shall not be liable for any loss or damage arising from your use of the website or its content.

The website expressly cannot accept liability for any consequences, whether direct or indirect, arising from:

• Incompatibility between the service offered and the equipment, applications, procedures or infrastructures of the user or of any third party
• Any security breaches caused by the user or a third party, and more generally any security breaches not directly attributable to the website
• Any errors and/or fraudulent acts committed by the user or a third party
• Any unavailability or malfunction of electronic communication systems or networks

Links to Third-Party Websites

Our website may contain links to third-party websites. We do not endorse or accept any responsibility for the content of these websites or for any loss or damage that may arise from your use of them.

Governing Law and Jurisdiction

This legal notice shall be governed by and construed in accordance with the laws of Luxembourg. Any dispute arising out of or in connection with this legal notice shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

Contact Us

If you have any questions about this legal notice, please contact us at legal@blueforest.lu.